Opening Times: We are open Monday to Thursday between the hours of 9.00am to 11am and 5pm to 6:30pm, Fridays 9am to 11am and 5pm to 6pm, Saturday between 11am and 4pm.
Closed for all collection and drop off, Sundays, Christmas day & boxing day, New years day and Easter Sunday.
Drop off/pick ups - Check in and collection of pets is by appointment only, please telephone to arrange a mutually convenient time prior to checking your pet in for boarding.
If your pet is already boarding with us and you wish to collect earlier then the date originally provided, you will still be liable for the full and agreed with boarding cost.
Non-collection: If for any reason, your pet is not collected within five days of the agreed collection date, and we have not heard from you, and/or been unable to contact you, we will assume you have abandoned your pet and will commence legal proceedings to recover continuing boarding costs.
Cancellation Policy - You will be liable to pay 50% of the total boarding costs if cancelled within 7 days prior to the start date and 100% if cancelled with in 2 days of start date.
Food: If not currently feeding science selective or burgess excel, please ensure you supply us with your pet’s daily dry mix upon arrival, sufficient for pets stay.
Shared Hutches: Rabbits and /or guinea pigs sharing a hutch, which begin displaying signs of aggression and/or sexual harassment toward each other, maybe separated at our discretion for the safety, health and wellbeing of the animals. The owner of any pets, which must be separated, will incur the extra costs of boarding.
Vaccinations: We do not accept rabbits for boarding unless they are fully vaccinated against Myxomatosis and Viral Haemorrhagic Disease (VHD/RHD 1 & 2) - (Nobivac & Eravac / Filavac or Nobivac plus)
We require proof of vaccinations (Vaccination must be undertaken 2 weeks before there stay) in the form of valid and up-to-date certificates, which must be produced at the time of check-in. Guinea pigs do not require any specific vaccinations.
Illness: At the time of boarding with us, if your pet is under veterinary care and receiving treatment for non-contagious medical condition/s, we are happy to assist in your pet’s medical program by administering prescribed drugs.
Flystrike although we make every effort to reduce this risk, overweight rabbits and those that suffer from sticky bums are at greater risk so we strongly recommend all rabbits are protected with rear guard, those that choose not to treat there rabbits must be aware that the risk is higher and in our environment it is impossible for eradicate all flys, untreated rabbits are left at the owners risk and we will not be held to account for fly strike should the owners choose to not protect there rabbits before there visit.
We also reserve the right not to accept animals with contagious diseases, for example, Pasteurella and vent disease in rabbits or parasitic infection including chronic mange in guinea pigs, which may seriously compromise the health of other boarders.
Emergencies: In unforeseen circumstances should your pet require emergency medical treatment, We will ensure your pet receives immediate veterinary attention we use Brighouse Vets.. Vet fees, which may accrue and remain outstanding upon collection of pets, are entirely the sole responsibility of the owner.
Death: Your pet’s health, safety and welfare are of paramount importance to us, in the unlikely event of a death occurring, we will contact you if possible to make suitable arrangements.
Please note all pets boarding at Bunnies on Holiday are left completely at the owner's risk and Bunnies on Holiday accept no responsibility whatsoever should your pet become ill or death occurs.
Bunnies on Holiday are not liable for any accidents or injuries caused to you or your party when visiting our premises.